Important information about our refund policy for WhaleMirror services
All sales are final. Due to the nature of our digital service providing immediate access to premium whale wallet analytics and real-time trading data, we maintain a strict no-refund policy for all subscriptions and purchases.
WhaleMirror operates a strict no-refund policy for all subscriptions, memberships, and digital products. This policy is in effect because:
When you subscribe to WhaleMirror, you are purchasing:
Since these digital services are delivered immediately and cannot be "returned," all payments are considered final upon completion.
While we maintain a strict no-refund policy, we understand that exceptional circumstances may arise. These cases will be handled on a case-by-case basis at our sole discretion.
Exceptional cases may include (but are not limited to):
If you believe your situation qualifies as an exceptional case, please contact our support team at our contact page with detailed information about your issue.
We strongly encourage you to:
By completing your purchase, you acknowledge that you have read, understood, and agree to this refund policy.
If you have any questions about this refund policy or need to discuss an exceptional case, please don't hesitate to reach out to our team.
Contact SupportLast Updated: August 9, 2025
This refund policy may be updated from time to time. We will notify users of any significant changes via email or through our platform.